This Privacy Policy describes the privacy practices of Flexnode, Inc. (“we”, “us”, or “our”) and how we handle personal information that we collect through our website, www.flexnode.io and any other website or service that links to this Privacy Policy (collectively, the “Service” or “Services”).
Note that this Privacy Policy does not apply to any data stored in Flexnode’s data centers. Flexnode’s customers may store data on their own servers in Flexnode’s data centers. Flexnode does not have access to or control any data stored in the data centers.
1. Personal Information Collection
We collect the following categories of personal information:
Information you provide to us: - Contact information, such as your first and last name, email address, mailing address, and phone number.
- Account information, such as your username and login credentials.
- Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
- Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Services or otherwise submit, and information you provide when you use any interactive features of the Services.
- Marketing information, such as your preferences for receiving communications about our Services, and details about how you engage with our communications.
Information we obtain from third parties: - Social media. We may maintain pages on social media platforms, such as X, LinkedIn, Facebook, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
Other sources. We may obtain personal information from other third parties, such as data providers and publicly available sources.
Automatic data collection. We, our advertising partners, and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our website and the Services, our communications, and other online services, such as:
- Device data,such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state, or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the website, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
We use the following tools for automatic data collection: - Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
- Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
2. PERSONAL INFORMATION USE
We use personal information for the following purposes:
To operate our Services: - Provide, operate, maintain, secure, and improve our Services.
- Provide information about our Services.
- Communicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages.
- Understand your needs and interests and personalize your experience with our Services and our communications.
- Respond to your requests, questions, and feedback.
For research and development. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services, and promote our business.
For marketing and advertising. We, our service providers, and our third-party advertising partners may collect and use personal information for the following marketing and advertising purposes:
- Direct marketing. We may send you direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the“Opt-out of marketing communications” section below.
- Interest-based advertisinWe may engage third-party advertising companies to display our ads on their online services. We may also share information about our users with these companies to facilitate advertising for our Services to them or similar users on other online platforms. We conduct these interest-based advertising activities to ensure we present you with relevant updated on our products, activities, promotions and other initiatives in line with your interests.
For compliance and protection, including to:
- Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
- Protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims).
- Audit our internal processes for compliance with legal and contractual requirements and internal policies.
- Enforce the terms and conditions that govern our Services.
- Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
3. DISCLOSURES OF PERSONAL INFORMATION
We may disclose personal information to:
Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).
Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
Advertising partners. Third party advertising companies, including for the interest-based advertising purposes described above.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in Flexnode (including, in connection with a bankruptcy or similar proceedings).
4. Your RIGHTS & Choices
Opt out of marketing communications. You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communications we send you.
Personal information requests. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to personal information:
- Informationabout how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
- Accessto a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
- Correctionof personal information that is inaccurate or out of date.
- Deletionof personal information that we no longer need to provide the services or for other lawful purposes.
To make a request, please email us or write to us as provided in the “Contact Us” section below. We may ask for specific information from you to help us confirm your identity. You are entitled to exercise the rights described above free from discrimination. Depending on your jurisdiction, you may designate an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws.
In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are based in certain jurisdictions, you may lodge a complaint about how we handle your personal information with a supervisory authority.
Limit online tracking. Here are some of the ways you can limit online tracking:
- Block cookies.Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Use the following links to learn more about how to control cookies and online tracking through your browser:
- Limit the use of advertising ID.You may be able to limit use of your mobile device’s advertising ID for interest-based advertising purposes through your device’s settings.
- Use privacy plug-ins or browsers.You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers. You can also install a browser add-on to opt out of Google Analytics.
- Advertising industry opt-outs.You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
- Platform opt-outs.The following advertising platforms offer opt-out features that let you opt out of use of your information for interest-based advertising:
Note that the above opt-out mechanisms are specific to the device or browser on which they are exercised. You will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about “Do Not Track,” please visit
http://www.allaboutdnt.com.
5. LINKS TO OTHER WEBSITES
The Services may contain links to other websites not operated or controlled by us. The information that you share with these third-party sites will be governed by the specific privacy policies and terms of service of the third-party sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the third-party sites directly for information on their privacy practices and policies.
6. Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g., for tax, legal, accounting, or other purposes), whichever is longer.
7. Data Security
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe, and we cannot guarantee the security of your personal information.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you.
9. Contact Us
You can reach us at
[email protected].
